Welcome to our shop! If you visit our shop it means that you automatically accept all these terms and conditions. Please carefully read all information concerning our guidelines, terms and agreements. Nowadays it is very important to care about the information because we are living in the informational society and you can’t underestimate the way information will be used and shared. Trust is the cornerstone of friendship and we appreciate your decision to choose our store. We are giving you a full access to different types of information concerning your account.
All products listed on www.sneakers4life.com are described to the best of our abilities and the specifications reflect the information that has been provided to us. All care is taken to ensure this information is correct, but we cannot eliminate the possibility of human error.
Unless otherwise stated, all prices displayed at sneakers4life.com are inclusive of taxes and are displayed in Australian dollars.
If you order an item which is temporarily out of stock, you will be contacted by email and notified of the expected delivery date. If you order an item which has been discontinued after your order has been processed, you will be notified by email and your payment will either be refunded electronically or reimbursed in the form of website credits equivalent to the cost of the order.
Espionage does not guarantee that it will be able to make any changes, additions or cancellations to an order that has been accepted through the website. Requests for changes or additions to an order may be made through the contact form on the website (http://sneakers4life.com/contact).
All payments made will be processed through an encrypted, secure gateway, and credit card details will not be stored in our database.
Orders are only delivered to your nominated address between Monday to Friday during business hours. Order are generally processed within 2-3 days of being accepted, and products are then shipped with Australia Post. Delivery within Australia generally takes 1-3 working days after processing and delivery outside of Australia generally takes 4-10 working days after processing. We are unfortunately not responsible for any delays once the order has been processed.
Espionage will not be held accountable for late deliveries or loss or damage relating to deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. Espionage will not be held responsible in the event that incorrect delivery address has been entered into the website.
Boxes are amply sized and your items are well-protected.
ACCEPTANCE OF GOODS
All items are quality checked before they are shipped to your address. It is the customer’s responsibility to inspect and notify Espionage of any faulty or damaged goods within 5 working days of receiving the goods.
Any product that arrives with a fault must be returned within 5 working days of receiving the goods and within 14 days of receipt of your order. Faulty goods will be reviewed and dealt with as per the manufacturer’s warranty.
RETURNS AND EXCHANGES
Returns and exchanges for online orders will only be accepted where the product has not been worn, altered or washed and has all original tags attached. All returns must be received within 14 days of receipt of your order. Returns and exchanges may be posted back at the customer’s expense or returned in person to our office or one of our affiliated stores.
We reserve the right to refuse any returns where the products are not in new, unused condition. Products sent for return that are not in new condition can be sent back at the customer’s expense or may be picked up from one of our stores.
We are unable to accept returns and exchanges on sale items, special orders or any item sold at a reduced price.
Unless otherwise specified, all materials appearing on the website, sneakers4life.com including the text, logos, graphics, icons, images, website designs are the sole property of Espionage Online.
Espionage respects your right to privacy. Espionage does not distribute your details in any way.
COLLECTION OF INFORMATION
Espionage only collects the information it needs to conduct their business. Espionage may use your details to contact you regarding your order for reasons such as, but not limited to, failed credit card transactions, incomplete order information, and stock availability. All email correspondence will contain the necessary information to opt out from receiving further updates.
For the purpose of processing your order, we may disclose your details to:
– Our payment gateway service provider
– Courier companies
STORAGE OF CREDIT CARD NUMBERS
No credit card details are stored permanently by Espionage.
Espionage does not sell or provide access to your details.
Espionage will disclose your details to the police or government agencies if we have sufficient reason to believe that you are using this site for illegal purposes.
The website www.espionagesydney.com.au is owned and operated by Inta group Pty Ltd.
You can contact INTA GROUP Pty Ltd:
By email: email@example.com
Espionage Sydney / Inta group Pty Ltd business is based in Sydney, Australia.